Privacy
Privacy Policy for Soulv
Last Updated: September 2026
Soulv is designed as a private space for Catholic reflection, prayer, and spiritual growth. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
Soulv is a Catholic spiritual companion inspired by the tradition of spiritual direction. Soulv is not a priest, confession, absolution, therapy, diagnosis, medical advice, or emergency support.
Our privacy principle
Soulv is built around privacy and trust.
Soulv does not require an account today. Your Growth Journal and reflection history are stored locally on your device.
When you begin a reflection session, your active session text is sent securely to Soulv’s backend and AI provider to generate the response, blessing, summary, Seeds, or reflection you request.
Soulv’s current backend may also retain user and assistant messages under a pseudonymous device identifier for service analysis, including understanding common themes and where sessions end. No automatic retention period is currently configured.
We do not sell your reflection content. We do not use your reflection content for advertising. We do not use your reflection content to train AI models.
Information we collect
Device identifier
Soulv currently uses a device identifier to operate the app, manage free usage limits, support subscription access, prevent abuse, and maintain basic app functionality.
This identifier is not intended to identify you personally.
Reflection content
When you write or speak in Soulv, your active session content is processed so the app can generate the response you request.
This may include reflections, blessings, summaries, themes, Seeds, or related spiritual companion responses.
Soulv’s current backend may retain user and assistant messages under a pseudonymous device identifier for service analysis. Your Growth Journal and reflection history are stored locally on your device.
Voice input
If you use voice features, your spoken input may be transcribed into text so Soulv can process it and respond.
Voice input is used only to provide the feature you requested. Soulv does not access your microphone unless you choose to use voice features and grant permission.
Subscription information
If you purchase Soulv Supporter, your subscription is processed by Apple through the App Store.
Soulv may use subscription infrastructure to verify subscription status and manage access to supporter features.
We do not receive your credit card number, Apple ID password, or full Apple payment information.
Technical information
Soulv may process limited technical information needed to operate the app, protect the service, fix errors, and maintain reliability.
What we do not collect
Soulv does not require an account today.
Soulv does not intentionally collect:
- Your real name, unless you choose to provide it
- Your email address, unless you choose to contact support
- Your contacts
- Your precise location
- Your photos or camera roll
- Your Apple ID password
- Your credit card details
- Advertising tracking data
We do not sell your personal data.
How we use information
We use information to:
- Provide reflection, prayer, voice, blessing, Seeds, and Growth Journal features
- Generate responses through AI processing
- Manage free usage limits and subscription access
- Maintain app security and prevent abuse
- Support basic app functionality
- Respond to support requests if you contact us
- Comply with legal obligations and App Store requirements
AI processing
Soulv uses AI technology to provide reflections, blessings, summaries, Seeds, and related spiritual companion responses.
When you begin a reflection session, your active session text is sent securely to Soulv’s backend and AI provider to generate the response you request.
Soulv’s current backend may also retain the conversation under a pseudonymous device identifier for service analysis. This is separate from the local Growth Journal.
We do not use your reflection content to train Soulv’s AI models. We also do not intentionally share your reflection content with AI providers for their model training.
If Soulv ever offers optional sharing of reflection content for product improvement, it will be clearly explained and opt-in.
Local device storage
Soulv is designed so your Growth Journal and reflection history are stored locally on your device.
If you delete the app or clear local app data, locally stored journal or reflection history may be deleted from your device.
Third-party services
Soulv may use service providers to operate the app. These may include:
- AI provider: processes active session text to generate app responses
- Apple: processes App Store purchases and subscriptions
- Subscription infrastructure provider: helps verify subscription status and supporter access
- Backend infrastructure provider: helps securely route requests and operate the service
These providers process information only as needed to provide app functionality, subscription access, infrastructure, security, or support.
Subscriptions and payments
All purchases are processed by Apple through the App Store.
We do not receive or store your full payment card details.
You can manage or cancel subscriptions through your Apple ID account settings.
Data retention
Reflection conversations
Soulv’s current backend may retain user and assistant messages under a pseudonymous device identifier. There is currently no automatic expiry period for these records; they may remain until manually deleted.
Your Growth Journal and reflection history are stored locally on your device.
Device identifier
Soulv may retain a device identifier as needed to operate the app, manage free usage limits, support subscription access, prevent abuse, and maintain app functionality.
Technical information
Limited technical information may be retained as needed to operate the app, fix errors, protect the service, and maintain reliability.
Support requests
If you contact support, we may retain your message and contact details as needed to respond and maintain support records.
Data deletion
You may clear your local journal or reflection history using the options available inside Soulv, if provided by the app, or by deleting the app from your device.
Clearing local data or deleting the app does not by itself delete records retained by Soulv’s backend.
To request deletion of data associated with your app usage or a support request, contact us at support@soulvapp.com.
Future account or sync features
Soulv does not require an account today.
Soulv may introduce optional account, sync, backup, email login, or product-improvement features in the future.
If those features are introduced, they will be optional, and this Privacy Policy and App Store privacy details will be updated before they are made available.
Data security
We use reasonable technical and organizational measures to protect information from unauthorized access, disclosure, alteration, or destruction.
No digital service can guarantee perfect security, but we work to protect your information and limit collection where possible.
Children
Soulv is not intended for children under 13. We do not knowingly collect personal information from children under 13.
International users
Your information may be processed in countries other than your own, depending on where Soulv and its service providers operate.
By using Soulv, you understand that information may be processed by our service providers as described in this Privacy Policy.
Changes to this policy
We may update this Privacy Policy from time to time.
The latest version will be available at this URL.
Contact us
If you have questions about this Privacy Policy or want to request data deletion, contact us at support@soulvapp.com.